Dealing with any Armenian state entity you need to first ask (yourself and the entity) what are the steps you have to pass, be it car registration, apartment registration, anything related to the state involvement. If you don’t know your steps (i.e. your to do list) you are destined to stay in that entity till Christ’s second coming.

Be prepared to witness long lines waiting for their turn and “absent” looks of state servants. Sweat, tears and heart attacks. And, of course, corruption. I don’t only mean bribery for not standing in the line or for solving the problem quickly. But also changing the turns to serve relatives, friends, colleagues first. This is corruption too.

Who is responsible for all this? The Government of Republic of Armenia.

Just recently media reported that the Prime Minister exploded with anger and claimed that nation will soon wait for only 10-20 minutes instead of an hour to register a car. Apparently Mr. Sargsyan doesn’t know that you need to be there for a day (if you’re lucky) or two to register your car. You need to pass numerous rooms, approvals, stay in unorganized medieval lines and smell all the “perfumes” of our drivers. You need to talk to state officials and reveal that they have an IQ and manners of an average Taliban member.

But the worst thing is, you will eventually discover that people standing in line with you deserve to be treated like shit. When you ask these people about the sequence of events, or about steps that they need to pass, about cabinets they need to enter. Nobody knows it. And nobody wants to know. They just come to state entity and wait for instructions where to go and what to do. And whom to pay.

They have no idea about their “to do list” to complete the transaction, the steps to get what they want. They come, prepared to lose as much time as it takes and spend as much money as it takes to complete the transaction. They never question, they never wonder, they never demand.

Like zombies…